Question 1

What is Matbex?

Accepted Answer

Matbex is a restaurant operating system that combines POS, inventory, real-time COGS tracking, automated payroll, double-entry accounting, ZATCA Phase 2 e-invoicing, and online ordering in one platform for restaurants in Saudi Arabia and the MENA region.

Question 2

Is Matbex ZATCA compliant?

Accepted Answer

Yes. Matbex supports both ZATCA Phase 1 (QR-coded simplified invoices) and ZATCA Phase 2 e-invoicing with UBL 2.1 XML, cryptographic stamps, and full clearance and reporting integration with the Fatoora portal.

Question 3

Does Matbex support Arabic?

Accepted Answer

Yes. The entire Matbex platform — owner dashboard, cashier app, customer-facing menu, and reports — is available in English and Arabic with full right-to-left (RTL) support.

Question 4

How does Matbex calculate COGS?

Accepted Answer

Matbex uses the formula Opening Inventory + Purchases − Closing Inventory and records COGS on consumption rather than at the point of sale, which prevents the double-counting bug common in POS-driven systems.

Question 5

Can Matbex replace Foodics, Sapaad, Jazr, or Qoyod?

Accepted Answer

Yes. Matbex consolidates POS, inventory, payroll, accounting, and online ordering into a single platform, replacing the typical Foodics + Qoyod + spreadsheet stack used by many MENA restaurants.

Question 6

Does Matbex have a free plan?

Accepted Answer

Yes. Matbex offers a Free plan for single-location restaurants, plus Pro and Enterprise tiers for multi-branch operations and advanced features.

Question 7

Where is Matbex available?

Accepted Answer

Matbex is headquartered in Saudi Arabia and primarily serves the MENA region — KSA, UAE, Kuwait, Qatar, Bahrain, Oman, Egypt, and Jordan — and is available globally with multi-currency support.

Your Entire Restaurant, Synchronized.

Your Entire Restaurant,
Synchronized.